Home Library Service Offers More Than Books

Home Library Service Offers More Than Books

As part of the wider package of support that WCC has offered to vulnerable residents, over 3,500 doorstep book deliveries have been made since April 2020.

In addition to the Home Library Service, a 'befriending calls' service was set up. This involves a friendly member of Warwickshire Libraries' staff phoning residents for a regular chat, to check how they are getting on and direct them to other services that may be able to help them - as well as to discuss the books that they have been reading and suggest other books that they might enjoy.

Staff are able to offer the home library service as an option and tell people about how they could download eBooks and eAudiobooks online if they wanted to. Sometimes residents are referred to the library service's ICT and learning officers, so they could receive a telephone call to help them set up their tablets or laptops step-by-step, as part of Warwickshire Libraries' 'digital help' offer to shielding customers.

Staff can select up to 4 books per customer to be collected from over 150 designated locations around Warwickshire. If a resident can't get to the library due to ill health or disability and does not have someone to collect books for them, there is a free mobile library service. Please contact the Mobile Library Team on 01926 851031 or mobilelibraryservice@warwickshire.gov.uk.

Posted: Tue, 09 Feb 2021 16:34 by Helen Denton-Stacey

Tags: News